Frequently Asked Questions (FAQ)

Q: How do I order?

A: Please contact me and we can discuss the design and price.

Q: What is the order process?

A: After we discuss and agree on the design, what it is for, and the price, I will make the piece, send you a pic, and then if all is well an invoice to follow.

Q: How do I pay?

A: For payment, I accept Paypal (preferred, I am a Verified Member) or Money Orders.

Q: How long does it take to make it?

A: I usually do a few at a time, and most of the time, your order will be complete in under a week. I will give you a time estimate after we have worked out the details. I will ship your order the next business day after your payment has been received.

Q: How much is shipping?

A: This depends on of coarse where you live, and how you want it shipped. For my regular method of shipment, for Canada and the USA, I do not charge for regular shipping. It averages approximately 10-15 business days from Canada to the USA. Within Canada, it averages 4-8 business starting the next day after shipment. Unfortunately, there is NO tracking number available with the FREE shipping option. I have however, sent over 4000 covers, and I have had only a couple incidents or issues with shipment.

To all international destinations, (Everywhere that's NOT Canada or the USA), shipping is $5 and will arrive in 10-20 business days. Unfortunately, there is NO tracking number available with this either.

Q: Can I have my order sent so it will have a tracking number and/or have it arrive faster?

A: Absolutely! I will warn you that it usually starts around $18 for this, but I can give you an exact total if you require.

Q: Do you have Brazillian Rosewood?

A: I wish!!

Q: Can I send you my cover to put the inlay in?

A: I won't do it on the original cover, as once in a while, during the process, the shell will crack or chip, and I have to throw it out and start again. I'd hate to chance ruining the original .

Q: Can you inlay a plastic cover?

A: Unfortunately not. The routing just melts the plastic. My Ebony is black and is the most popular.

Q: Do you do pickguards?

A: I'm sorry I don't at this time.

Q: Will you do guitar necks?

A: I can but, I'd need the whole instrument to ensure proper playability if any fret work is required. The price will be quite high for this as well. Craftsmanship and Shipping.

Q: Can I get a discount if I order multiple pieces?

A: Please remember these are all done one at a time by myself, and not mass produced, but I am happy to discuss it and work something out with you.

Q: My leg hurts when I do this.

A: Don't do that.

Q: How detailed an inlay can you do?

A: Detail and size of the inlay, is limited to the inlay materials. Some materials are available quite large, and others are not. Everything is at least 1" x 1". As well, being that everything is hand cut, there is a limit to how small of a piece I can hold on to, and still cut it out. There are times when something will not translate well into an inlay.

Q: How do I know the cover will fit.

A: I do have many of the popular templates, but I have been surprised a couple times. I will work with you, and make sure you get a proper fitting cover.

Q: Do you accept returns?

A: I prefer to deal with this on a case by case basis.

Please contact me for any other questions or details.